TURN YOUR EVERYDAY
PURCHASES INTO CLIMATE ACTION

To pay in tocos:

1. Open your app
2. Click "send"
3. Enter the payment amount (note that you can choose where to enter this in your local currency or in tocos)
4. Click the QR code icon next tot he field that says "Recipient".
5. Scan the QR code of the person or business you are paying.
6. Click send

Yes, you can receive payments in toco. Select ‘Receive toco’ to display your wallet’s QR code, which others can scan to send you tocos. If you are not in the same physical location, you can send them your wallet key.

Only 6 seconds!

Unlike most payment systems that rely on the speed of connection to process transactions, toco has a set time that it takes for a payment to be uploaded, registered and verified securely.

This feature will be available when we start beta testing. Here are the steps you will follow:

1. In the app click "buy toco"
2. Enter your credit card details
3. Confirm payment.

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These are the steps you will follow to switch your tocos back to your currency of choice.

1. Click ‘sell’.
2. Enter the amount in toco, you would like to sell.
3. Load your bank details in the toco app. Account number & bank name.
4. If the Carbon Reserve is buying tocos the price will be shown. If the Carbon Reserve is not buying tocos there will be a message stating that sales are not currently open.
5. When your sell request is successfully submitted. A “Completed” status will display on screen. Allow 24 - 72 hours for your sell request to be processed. Tocos will be held in Escrow until the transaction has been processed.
6. Once processed, tocos will be removed from your wallet and you will receive fiat money in your bank account.

Yes! The toco app requires a passcode before any transaction can be completed. This prevents others from making transactions on your device, as your passcode should be known only to you. If you have a Face ID or fingerprint-enabled device, you can use these in lieu of your passcode. As an additional security measure, if someone attempts to access your wallet from a new device, they would be required to enter your 12 secret words. As long as you keep your passcode and secret words private, you won’t have any security issues.

When you create your toco wallet you are given 12 secret words. These are 12 completely random English words that you need to please save in a safe place. If you ever want to create your toco wallet on a new device or if you forget your passcode you will need to enter your 12 secret words.

Please keep in mind that you are the only person in the whole world who has these 12 secret words because you are the only person with access to your wallet. Toco does not keep a backup of these words for you.

Toco securely encrypts all personal details, including the card and banking information you use to exchange tocos for your local currency. These details are never shared and they are not stored on our systems. Your card details are encrypted and only used in combination with your passcode, fingerprint, or Face ID when an exchange is made.

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You can reset your passcode by entering your 12 secret words.

If you enter your passcode incorrectly 10 times in a row, your toco app will be locked. To unlock it, you will need to use your 12 secret words to reset your passcode. This process will be explained automatically via an email from our team when you select the option to reset your passcode.

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One of the benefits of toco is that you take complete control of your own finances and your wallet essentially acts as your own bank. The responsibility related to this, however, means that we cannot recover or change your 12 secret words. If someone else has access, we recommend you create a new wallet and transfer all existing toco.

No, toco will never send you SMSes or emails asking you to confirm your 12 secret words for back up purposes.

Carbon Mitigation Assets is the inclusive term for portfolios of carbon credits, carbon offets and avoidances. A carbon credit is a type of certificate that represents 1 tonne of carbon dioxide equivalent that was removed or kept out of the atmosphere. The purpose of a carbon credit is to provide a monetary incentive for the reduction of greenhouse gass pollution.

The Carbon Reserve purchases and verifies Carbon Mitigation Assets and then mints the equivalent amount of tocos.

Commodity-representative money is any type of money that represents a fixed quanity of a commodity. The most well-known of these was the gold standard, under which the world operated until 1971, where the money supply was convertible into a fixed amount of gold. Unlike fiat money (the money we use today) that does not have intrinsic value, commodity-representative money, has its value derived from the assets it represents, for example tradable commodities such as gold, or in our case carbon mitigation assets.

The Carbon Reserve is a Swiss-based not-for-profit foundation that verifies and mints tocos.

Carbon markets refer to the markets in which carbon credits, allowances and other instruments are traded between countries,companies and individuals. The carbon market is made up of the volunatry market and the compliance market.